Archive for April, 2009

15
Apr

Americans have always been great at protesting. People have always been ready to gather in great masses and protest to change laws, policies and government.
Today’s Teabag protests were scattered, unfocused, and brought out people protesting many different issues: taxes, jobs, roads, education. There is at least an outlet for people to express themselves.

While watching many protests live on the internet, it was striking to see how many people did not know the origin of the Teabag protests, (Boston protesting extra taxes on tea from the King of England) or the significance of today’s date.

Today is the 144th anniversary of President Lincoln’s assassination. Tax day. I did not see any references in the media or internet taking note of the multi-significance of today.
So, what’s the point? Should people protest without knowing the significance? Sure, we have the right to do anything. But today’s protests had a mob mentality. Big crowds protesting many issues at the same time, with zero focus. No common purpose. Perhaps it served as a release valve of frustration.

What happens at a company when we not have a singular or clear focus to air differences or share frustrations? When we communicate clearly, share differences of opinions, resolve issues employees become more competent, productive and the company becomes profitable. Protests, or group meetings, resolving conflict all serve as a vehicle to fix problems. Employees who use scattershot, rally against the core leadership and try to be the “anti-authority” person usually lead to self defeating ends. It’s better to be focused and rally peers to your point of view and share differences with upper management professionally.

Dr. Brian Grossman is a communication and conflict resolution expert with ten years experience in helping teams perform at their best. If you would like help in motivational strategies that stick, contact Dr. Brian for a free consultation to assess how your team can thrive.

Category : Uncategorized | Blog
13
Apr

As many of you have experienced today and this weekend, I celebrated with my family Passover and Easter. Wow, blended families create many opportunities for growth.

Both holidays provide an opportunity for renewal of energy, planning and hope. The retelling of stories provides the best chance to share with children lessons of struggle, perseverance, motivation and conviction.

How can these lessons translate to business? There are small signs that the economy is tilting toward a turn around. This is the best time to practice top down and bottom up communication and leadership. No matter what your position at work might be, request departmental meetings throughout the organization. Is this the time to change business plans? Seek out new and old customers? Review productivity and customer issues?

How can your company commit to struggle, communicate and re-commit to thriving now, instead of waiting. Commit to making events happen, stir the pot and let’s catch the wave of the turnaround!
Dr. Brian Grossman is an expert in motivation, communication and leadership. Contact him for a free analysis of your company’s current commitment to thriving Now!

Category : Uncategorized | Blog
12
Apr

As many of you have experienced today and this weekend, I celebrated with my family Passover and Easter. Wow, blended families create many opportunities for growth.

Both holidays provide an opportunity for renewal of energy, planning and hope. The retelling of stories provides the best chance to share with children lessons of struggle, perseverance, motivation and conviction.

How can these lessons translate to business? There are small signs that the economy is tilting toward a turn around. This is the best time to practice top down and bottom up communication and leadership. No matter what your position at work might be, request departmental meetings throughout the organization. Is this the time to change business plans? Seek out new and old customers? Review productivity and customer issues?

How can your company commit to struggle, communicate and re-commit to thriving now, instead of waiting. Commit to making events happen, stir the pot and let’s catch the wave of the turnaround!
Dr. Brian Grossman is an expert in motivation, communication and leadership. Contact him for a free analysis of your company’s current commitment to thriving Now!

Category : Uncategorized | Blog
6
Apr

Business week recently featured an article on how employees are changing due to anxiety over layoffs. Yes! This makes sense. As people, your company change staff, layoff or fire, you need to make adjustments. The point of the article was that employees were acting too much out of character, and many supervisors were complaining. Complaining that staff were always notifying them when a project was completed, or asking for more projects.

Part of the behavior change is normal ad to be expected. Most lies in the previously ineffective leadership and management styles that existed before the economic downturn. Leaders were fostering environments of poor communication, lack of creativity and not challenging the status quo.

Managing and leading from fear does not work. The short term may be a few weeks of boost. I also do not believe employees are lazy. Lazy is few and far; why not foster an atmosphere of innovation, open discussion and motivation to provide consistent growth. Innovation does come from desperation, but creativity and innovation also come from creating a growth environment.

Dr. Brian Grossman is a communication, leadership and conflict resolution expert with ten years experience in helping teams perform at their best. If you would like help in motivational strategies that stick, contact Dr. Brian for a free consultation to assess how your team can thrive.

Category : Uncategorized | Blog
2
Apr

15 Trillion in debt! The United States will crash and burn. Socialism! Or, is it a great plan to fix long term issues that have been ignored?
Congress appears to be locked in all or nothing thinking. Democrats and Republicans keep blaming each other, and continue to discuss important issues by opposing each other rather than working together.

What would happen to the Fortune 100 or Fortune 50 companies operated in the same manner? Many corporations would seek to exist. Most all corporations operate in a manner of clear communication, critical thinking and conflict resolution. Do companies have a political culture? Absolutely.

Critical thinking, making optimal decisions and open innovative thinking are needed more than ever. When teams welcome creativity, discourse, opposing points of view, teams make the best decisions. This process requires a commitment of communication, opposing points of view being explored, not rejected. It also requires that people take full responsibility for their performance, do not take rejection of ideas personally, and work toward a common goal.

When a company has alignment in job roles, a defined vision and mission, performance remains on an upward projection and profitability is assured. When conflict is resolved, the same issue does not keep repeating without a solution. When different ideas are welcome, a company thrives in difficult times.

Dr. Brian Grossman is a communication and conflict resolution expert with ten years experience in helping teams perform at their best. If you would like help in motivational strategies that stick, contact Dr. Brian for a free consultation to assess how your team can thrive.

Category : Uncategorized | Blog
1
Apr

I walked into a local department store on Tuesday and could not find a product I was seeking. I asked four different employees where to find my product and was told “Look in the third aisle to the right” “ I do not know.” “We are out of it.” And my favorite, “That is not my job.”

At a newly opened local bank, I had every request turned down (six requests, and no, I did not ask for a stimulus percentage) and was told I need to call customer service or “go online.” Part of my community is populated by senior citizens. I predict that this bank will not prosper in their new location.
Are your employees taking responsibility in tough times? Are your employees going through the motions? What is the attitude of your employees at your company? How do they feel about the leadership at your company? Perhaps a mystery shopper, or objective analysis at your company may bring about the best attitude, higher productivity and profits.
Dr. Brian Grossman is an expert in motivation, communication and leadership. Contact him for a free analysis of your company’s current commitment to thriving Now!

Category : Uncategorized | Blog