While I am conducting leadership seminars this week throughout Nevada & California, I wanted to share some quick tips:

1) Mission Statement: How many team members in different departments know the company mission statement? When departments and team members are unsure, it means CEO’s, upper management are pulling employees along. When everyone is aware of the mission statement, it reduces interpersonal conflicts and everyone is working together toward common goals.

2) Vision: Each department, Sales, Technology, Customer Service need to develop a vision statement. Vision answers the following questions: Why does our team or department exist? What does our team do that is unique from other teams? What does our team do that supports the company mission? The more a team feels unique, the more productive and motivated teh team becomes.

3) Clearly defined job roles: Each manager, supervisor, team member must have a clearly defined job role. Each job role must be revised as job functions changes. When employees are unclear on job roles and function, a business can count on poor performance and increased conflict.

4) Conflict resolution: Interpersonal and departmental conflicts must be resolved. When conflict is allowed to continue, employees resign themselves to misery. They stop believing in leaders and begin a “pod” mentality approach. Creative conflict is great. Sharing ideas, disagreements, different opinions all lead to innovation and optimal decision making becomes the norm.